First
things first
*
How do I organize a no obligation free quotation
for soft fall installation?
* How do I find out what the best products are for
the area or areas?
* What size of matting can you supply?
* Can I apply for a grant for this installation?
* Do we do other products other than playgrounds?
* Does your staff all have Child and Youth Safety
Blue Cards?
* Does your staff all have Construction Industry
Safety Inductions cards?
* Do you have any references for works already completed?
Facts to find out
*
Do you do the preparation for the installation of
the rubber softfall?
* How long does it typically take to do an installation
or produce matting?
* What access does your equipment require?
* Do you have a warranty for the rubber surfacing
and matting?
* Does your rubber softfall comply with the Australian
Standards?
Facts
you need to know
*
What maintenance is required for the softfall or
matting?
* Do you have a warranty for the rubber surfacing
and matting?
* Do I have access to the compliancy certificates?
The
information required by the customer is primarily
Masterfibre’s first objective when starting
any project. We ensure our customers are involved
with the early planning and organizing giving all
relevant information upfront. The company ensures
customer relations with prospective and current
customers are professional with an emphasis on communication.
To assist you with any of these frequently asked
questions Masterfibre provides information through
our website or by contacting
us on
Mail:
MasterFibre Pty. Ltd.
P.O. Box 476
Mt Ommaney 4074, Queensland, Australia
Phone:
+61 7 3376 7288
Fax: +61 7 3279 1861
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to Customer Information Page